Key Highlights
- CallTek's proprietary platforms, like Odyssey CX, leverage AI and NLP to provide advanced, integrated solutions for deep customer insights.
- The company's global presence and 24/7 support teams ensure seamless service across 35,000 zip codes, including certified low-voltage Ekahau technicians.
- CallTek's adherence to stringent industry standards, including PCI-DSS, ISO 27001, SOC 2, and GDPR, guarantees data protection and regulatory compliance.
- CallTek's recognition as one of the Best Employers by The Philippine Daily Inquirer in 2023 and 2004 highlights its commitment to employee satisfaction and excellence.
- With over 10,000 skilled professionals managing more than 20,000 buildings and one million enterprise network appliances, CallTek demonstrates operational strength and scalability.
About CallTek
CallTek is a global leader in providing secure, compliant, and reliable white-label technical support services. For over two decades, CallTek has been a Managed Service Provider (MSP) offering 24/7 engineering, software development, field service, and customer support to technology operators and service providers worldwide. With a team of over 10,000 skilled professionals, CallTek manages more than 20,000 buildings and one million enterprise network appliances globally. The company adheres to the highest industry standards, including PCI-DSS, ISO 27001, SOC 2, and GDPR, ensuring data protection and regulatory compliance.
CallTek combines its expertise as an MSP with innovative technology, developing proprietary platforms like Odyssey CX, powered by AI and NLP, to provide advanced solutions that integrate seamlessly with existing systems. This dedication to excellence extends to its 24/7 Live Customer Support and Field Service teams, available across 35,000 zip codes, including certified low-voltage Ekahau technicians. CallTek is headquartered in Irvine, CA, with a global footprint in nine countries.
Recognized for its commitment to security, privacy, and innovation, CallTek was named one of the Best Employers by The Philippine Daily Inquirer in 2023 and 2004. For more information, visit calltekinc.com.
Company Facts
| Ownership Private Company |
| Revenue $100 Million - $250 Million |
Office Locations
- Philippines
- Mexico
- Guatemala
- India
- Dominican Republic
Why Contact CallTek?
B2B professionals would contact CallTek for its comprehensive, secure, and compliant technical support services. The company's innovative technology platforms and global operational strength make it an ideal partner for technology operators and service providers.
Who Should Contact CallTek for Business?
Sales teams selling managed services, technology operators, service providers, and recruiters seeking roles in IT support and management should reach out to CallTek.
Categories
- Managed Services
- IT Support
- Technical Support
- AI
- NLP
- Compliance
- Security
- Global Presence
- 24/7 Support
- Field Service
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Frequently Asked Questions
- What does CallTek do?
- CallTek is a white-label enterprise support and BPO company providing technical support, engineering, software development, and field services for sectors including hospitality, healthcare, and broadband.
- How many employees does CallTek have?
- CallTek employs more than 10,000 team members globally, though some sources report a smaller internal corporate staff of 501-1,000.
- Where is CallTek headquartered?
- The company is headquartered at 2640 Main St, Irvine, California, 92614.
- What industry is CallTek in?
- CallTek operates in Managed Services, IT Support, Technical Support.
- When was CallTek founded?
- CallTek was founded in 2004.
- Is CallTek still active?
- Yes, CallTek was verified as an active company on February 2, 2026. Data Surfer regularly validates company information to ensure accuracy.
- How do I sell to CallTek?
- Research CallTek's priorities and goals, identify the right decision makers and champions, monitor for buying signals, and reach out at the right time with verified contact details. Learn how Data Surfer helps.
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Last verified: February 2, 2026
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