Legal Information

Platform Terms and Conditions

The following terms govern your use of the Data Surfer platform

👋 Human-Friendly Summary

This summary is meant to help you understand our Terms and Conditions, but it's not a replacement for reading the full terms below.

What Data Surfer Does

Data Surfer provides an intelligent sales intelligence platform that researches leads, enriches contacts, monitors industry signals, and generates AI-powered outreach recommendations. You can access it via web app, public API, Chrome extension, or AI assistant integrations (MCP).

Your Responsibilities

You're responsible for the leads you upload, ensuring you have the right to process that information. You must use our platform ethically, respect data protection laws, and maintain the security of your account.

Data & Privacy

Our databases are built exclusively from publicly available information. Data from your connected accounts (email, CRM, etc.) is never used to enrich our databases -- it is processed solely to provide features to you. Your data is stored securely with encryption, and we comply with applicable data protection laws including GDPR.

Subscription & Billing

Subscriptions are billed according to your selected plan. New subscriptions have a 14-day refund window. After that, you can cancel anytime but we don't provide refunds for partial months.

Important Limitations

We provide the platform "as is" without warranties. We limit our liability to the amount you've paid us in the last 12 months. We may modify these terms or the service features, and we'll notify you of significant changes.

Last Updated: April 3, 2026

1. Introduction

Welcome to Data Surfer. These Platform Terms and Conditions ("Terms") govern your access to and use of the Data Surfer platform, including any associated websites, applications, and services (collectively, the "Platform") provided by Sure Scale Private Limited, a company registered in Singapore (UEN 202407567D), trading as Data Surfer ("Data Surfer", "we", "us", or "our").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform. You must be at least 18 years old or the age of majority in your jurisdiction to use the Platform. If you are accessing and using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In such case, "you" and "your" will refer to that entity.

2. Definitions

In these Terms, the following definitions apply:

  • "Account" means the account created by you to access and use the Platform.
  • "AI-Generated Content" means content produced by the Platform's AI systems, including outreach email drafts, research summaries, LinkedIn comment suggestions, call preparation materials, and industry insight analyses.
  • "Connected Account" means a third-party service account you authorize the Platform to access, such as Gmail, Microsoft Outlook, Pipedrive, or other supported integrations.
  • "Content" means any information, data, text, graphics, or other materials uploaded by you or appearing on the Platform, excluding Platform-owned content and AI-Generated Content.
  • "Lead" means a business prospect whose information you upload to, or discover through, the Platform.
  • "Plan Limits" means the usage allowances associated with your Subscription, including instant lookups, deep searches, company enrichments, site signals, deep research, and industry insights.
  • "Subscription" means your paid access to the Platform according to the selected plan.
  • "User" means any individual who accesses or uses the Platform under your Account.
  • "User Data" means all data and information provided by you or your Users to us through the Platform, including data from Connected Accounts.
  • "Workspace" means the organizational unit within the Platform under which your Account, Users, data, and Subscription are managed.

3. Account and Registration

To use the Platform, you must register for an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your Account credentials and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

4. Platform Description

Data Surfer is an intelligent sales intelligence platform that helps businesses research and analyze potential leads by crawling and extracting publicly available information from their websites, and by accessing a database of millions of business contacts and company profiles. The Platform enables you to:

  • Find new leads using intelligent search based on your criteria
  • Upload and manage lists of business leads and contacts
  • Analyze websites to extract business-relevant information
  • Enrich contacts with verified emails, phone numbers, and social profiles from our contact database
  • Generate AI-powered insights, outreach recommendations, and call preparation materials about leads
  • Monitor industry signals from the web, Reddit, and X (formerly Twitter) for competitor activity, trends, and engagement opportunities
  • Sync email communications from Gmail and Microsoft Outlook for lead nurturing and engagement tracking
  • Create automated workflows that execute actions on your behalf based on triggers and schedules
  • Access Platform functionality through a public REST API, a Chrome browser extension, and AI assistant integrations via the Model Context Protocol (MCP)
  • Integrate with third-party CRM systems such as Pipedrive for two-way data synchronization
  • Export enriched lead and contact data for use in your sales and marketing processes

The Platform collects publicly available business information from company websites, business directories, social media platforms, and search engines, and provides access to contact information from our databases. We do not access or process private information or data behind login screens, except where you have explicitly connected an account (such as Gmail or Outlook) and granted permission.

Our AI systems use multiple large language models (including Anthropic Claude via AWS Bedrock, Google Gemini via Google Cloud Vertex AI, OpenAI GPT via Microsoft Azure, xAI Grok, and Google Deep Research) to process, analyze, and generate content such as lead research summaries, outreach email drafts, LinkedIn comment suggestions, and call preparation materials. The specific providers used may change over time. All AI-Generated Content is provided as suggestions and requires your review before use.

5. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Platform in any way that violates any applicable law or regulation
  • Use the Platform to process personal data in violation of applicable data protection laws
  • Upload leads or websites that contain illegal, harmful, or objectionable content
  • Use the lead finder feature to target individuals rather than businesses
  • Use the Platform for mass scraping of websites beyond the intended lead research functionality
  • Use Platform content, data, or outputs to train, develop, or improve any machine learning model, artificial intelligence system, or similar technology
  • Attempt to gain unauthorized access to the Platform, other accounts, or computer systems
  • Interfere with or disrupt the Platform or servers or networks connected to the Platform
  • Use the Platform to send unsolicited bulk communications (spam) or to promote third-party products or services without our express written consent
  • Impersonate or attempt to impersonate Data Surfer, an employee, another user, or any other person
  • Use the Platform in connection with any activity that is illegal under applicable law, or that violates the terms of service of third-party platforms accessed by the Platform (including LinkedIn, Google, and Microsoft)
  • Use the Platform for industries or purposes prohibited by our AI model providers, cloud infrastructure providers, or applicable law, including but not limited to: weapons development, surveillance of individuals, generation of deceptive content, or activities that violate the acceptable use policies of Anthropic, Google, Microsoft, or xAI
  • Engage in any other conduct that restricts or inhibits anyone's use of the Platform

We reserve the right, in our sole discretion, to terminate your access to all or part of the Platform, with or without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

6. Data Processing and Privacy

Data Controller and Processor:

For purposes of applicable data protection laws, you are the "data controller" for the lead data you upload to or generate on the Platform, and Data Surfer is the "data processor" of such data. You are responsible for ensuring that you have the necessary rights and consents to process the lead data you upload or discover through our lead finder feature.

Compliance with Data Protection Laws:

Both parties agree to comply with applicable data protection laws, including the European Union's General Data Protection Regulation ("GDPR") where applicable.

Privacy Policy:

Our Privacy Policy, available at privacy policy, explains how we collect, use, and disclose information from our users. By using the Platform, you agree to our collection, use, and disclosure of information as described in our Privacy Policy.

Data Security:

We implement appropriate technical and organizational measures to protect your data against unauthorized or unlawful processing, accidental loss, destruction, or damage. Our security measures include encryption at rest and in transit, strict access controls, and periodic security reviews.

Data Retention:

We retain your lead data for as long as you maintain an active account with us. You can delete your lead lists at any time through your dashboard, and the data will be removed from our active systems within a reasonable period. This includes both manually uploaded leads and those discovered through our lead finder feature. If you close your account, we will delete your data in accordance with our data retention schedule, subject to any legal obligations requiring longer retention.

Data Subject Rights:

If a data subject contacts you to exercise their rights under applicable data protection laws, you can manage this through your Data Surfer dashboard. You can immediately delete any individual from your lead lists, and we'll remove their data from our systems.

Connected Account Data Separation:

Data obtained from accounts you connect to the Platform (including email providers such as Gmail and Outlook, and CRM systems such as Pipedrive) is never used to enrich, populate, or update our own contact or company databases. Our databases are built exclusively from publicly available information sources. Data from your Connected Accounts is processed solely to provide Platform features to you and is kept strictly separate from our data products.

Data Breach Notification:

In the event of a personal data breach that is likely to result in a risk to your rights, we will notify you without undue delay and in any event within 72 hours of becoming aware of the breach, where feasible. We will also notify the relevant supervisory authority as required by applicable law.

Data Protection Officer:

Our Data Protection Officer can be contacted at nick@data-surfer.com for any questions or requests relating to the processing of your personal data or the exercise of your data protection rights.

7. User Data and License

Ownership: As between you and Data Surfer, you own all right, title, and interest in and to your User Data. You grant Data Surfer a non-exclusive, worldwide, royalty-free license to use, copy, transmit, store, and back-up your User Data for the purposes of providing the Platform and any support services to you.

AI-Generated Content: AI-Generated Content produced by the Platform for your use is licensed to you for your business purposes. We do not claim ownership of AI-Generated Content delivered to you, but we make no representations regarding intellectual property rights in AI-generated outputs. You are responsible for ensuring your use of AI-Generated Content does not infringe third-party rights.

Derived Data: We may aggregate and anonymize User Data to create statistical and performance information related to the provision and operation of the Platform ("Derived Data"). We own all right, title, and interest in and to the Derived Data. Derived Data will not identify you or any individual lead in any way.

Service Improvement: We may use anonymized and aggregated data derived from Platform usage to improve our services, including training or fine-tuning our own proprietary models. Such data will be stripped of all personally identifiable information before use. This does not apply to data shared with third-party AI providers, who are contractually prohibited from using your data for their own model training. You may opt out of service improvement data usage by contacting us at privacy@data-surfer.com.

Feedback: If you provide us with any feedback, suggestions, or recommendations regarding the Platform ("Feedback"), you grant us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Platform without attribution or compensation to you.

8. Subscription and Payment

Subscription Plans: Access to the Platform requires a paid subscription. We offer various subscription plans with different features and limits. The details of each plan, including pricing and included features, are available on our pricing page.

Free Trial: We may offer a free trial or free tier of the Platform with limited functionality. Details of any free offering, including duration and included features, are available on our pricing page.

Payment: You agree to pay all fees associated with your subscription plan. You authorize us to charge your payment method for all fees due.

Refunds: New subscriptions are eligible for a full refund within 14 days of initial purchase if you are not satisfied, provided you have not consumed more than 10% of your Plan Limits for the billing period. After this 14-day period, or if you have exceeded the 10% usage threshold, payments are non-refundable. We do not provide refunds for partial subscription periods after cancellation. If we materially fail to provide the Platform for an extended period, you may be eligible for a pro-rata refund at our discretion. Nothing in this section affects any statutory refund rights you may have under applicable consumer protection law.

Taxes: All fees are exclusive of taxes, which we will charge as applicable. You are responsible for paying all taxes associated with your use of the Platform.

Changes to Fees: We may change our fees with at least 30 days' prior notice. Any fee changes will take effect at the start of the next subscription period following the notice period. Your continued use of the Platform after the fee change takes effect constitutes acceptance of the new fees.

Cancellation: You may cancel your subscription at any time through your account settings. If you cancel, your subscription will remain active until the end of the current billing period, but it will not renew. We do not provide refunds for partial subscription periods.

Usage: Monthly subscription usage (including instant lookups, deep searches, company enrichments, site signals, and API calls) resets at the beginning of each billing period and does not roll over. Any unused usage from the previous period does not carry forward. For annual subscriptions, usage resets annually rather than monthly. Usage consumed via the API, Chrome extension, MCP integration, or Automations counts toward the same plan limits as usage through the web interface.

9. Intellectual Property

Data Surfer IP: The Platform and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Data Surfer, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

License to Use Platform: Subject to these Terms, Data Surfer grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your internal business purposes.

Restrictions: You shall not:

  • Copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit the Platform
  • Decompile, disassemble, reverse engineer, or attempt to derive the source code of the Platform
  • Sell, rent, lease, sublicense, or otherwise transfer rights to the Platform
  • Remove or modify any proprietary notices, labels, or marks on the Platform
  • Create an automated system that accesses the Platform in a manner that sends more requests than a human can reasonably produce, except through the API, MCP integration, or Automations features as permitted under your Subscription

10. Third-Party Services and Integrations

The Platform integrates with and enables access to third-party services, websites, and resources ("Third-Party Services"), including but not limited to:

  • CRM Integrations: Pipedrive and other CRM systems for two-way synchronization of company and contact data. When you connect a CRM, data flows between the Platform and your CRM according to your configuration. You are responsible for ensuring that data shared with your CRM complies with applicable laws.
  • Email Services: Gmail (via Google APIs) and Microsoft Outlook (via Microsoft Graph API) for email synchronization and sending. See Section 6 (Data Processing and Privacy) for details on how email data is handled.
  • AI Model Providers: Anthropic Claude (via AWS Bedrock), Google Gemini (via Google Cloud Vertex AI), OpenAI GPT (via Microsoft Azure), xAI Grok, Google Deep Research, and Azure Document Intelligence for content generation, analysis, and document processing. The specific providers and models used may change over time. Data sent to these providers is processed according to their respective data processing terms.
  • Data Services: Third-party data providers and affiliated services (including Eddie.surf, our web research service) for lead enrichment, contact discovery, and web data collection.
  • Payment Processing: Stripe for subscription billing and payment handling.
  • Email Communications: AWS SES for transactional emails and Brevo for marketing communications, where you have opted in.

Such Third-Party Services have their own terms of service and privacy policies. Your use of them will be governed by and subject to such terms and policies. We are not responsible for the content, security, or practices of any Third-Party Services, and we make no warranties or representations regarding them.

Data Separation: Data obtained from your Connected Accounts (including CRM systems and email providers) is never used to enrich, populate, or update our own contact or company databases. Our databases are built exclusively from publicly available information sources. Data from your Connected Accounts is processed solely to provide Platform features to you.

11. Public API

The Platform provides a public REST API ("API") that enables programmatic access to Platform functionality, subject to availability on your subscription plan.

11.1 API Keys

Access to the API requires authentication via API keys issued through your account. You are responsible for safeguarding your API keys and for all activity that occurs using your keys. You must not share your API keys with unauthorized parties, embed them in client-side code, or commit them to public repositories. You agree to notify us immediately if you believe your API keys have been compromised.

11.2 Rate Limits and Usage

API usage is subject to rate limits and your subscription plan's usage allowances. We may adjust rate limits at any time to ensure Platform stability. Exceeding rate limits may result in temporary throttling or suspension of API access.

11.3 API Acceptable Use

In addition to the general Acceptable Use provisions in Section 5, you agree not to:

  • Use the API to build a competing product or service
  • Resell, redistribute, or sublicense API access to third parties
  • Circumvent or attempt to circumvent rate limits or usage restrictions
  • Use the API in a manner that degrades Platform performance for other users
  • Cache or store API responses beyond what is reasonably necessary for your use case

11.4 API Changes and Deprecation

We may modify, deprecate, or discontinue API endpoints at any time. We will make reasonable efforts to provide advance notice of breaking changes. It is your responsibility to monitor our API documentation for updates.

12. AI-Generated Content

The Platform uses artificial intelligence and large language models to generate content including, but not limited to, outreach email drafts, LinkedIn comment suggestions, call preparation materials, industry insight summaries, and lead research analyses ("AI-Generated Content").

12.1 No Guarantee of Accuracy

AI-Generated Content is provided as suggestions only. AI systems may produce inaccurate, outdated, or fabricated information (sometimes called "hallucinations"), including incorrect facts, URLs, statistics, or attributions. While we implement quality controls to minimize such occurrences, we do not warrant the accuracy, completeness, or fitness for purpose of any AI-Generated Content. You are solely responsible for reviewing, verifying, and approving all AI-Generated Content before use.

12.2 Your Responsibility

You are responsible for any communications, content, or actions you take based on AI-Generated Content. This includes ensuring that any emails, messages, or comments you send comply with applicable laws (including CAN-SPAM, GDPR, and other anti-spam and data protection regulations) and do not contain false, misleading, or defamatory statements.

12.3 Data Processing by AI Models

To generate AI-Generated Content, we send relevant data (such as company information, lead details, and publicly available web content) to third-party AI model providers. Our agreements with these providers restrict them from using your data for their own model training or other purposes unrelated to providing the service. For our own service improvement practices, see Section 7 (User Data and License). See our Privacy Policy for further details on data processing.

12.4 No Third-Party IP Warranty

We do not warrant that AI-Generated Content will not infringe third-party intellectual property rights. You are responsible for ensuring that your use of AI-Generated Content complies with applicable laws and does not infringe the rights of others.

13. Chrome Extension

We offer a Chrome browser extension that provides guided LinkedIn engagement features, including suggested actions, comments, and profile interactions for your leads.

By using the Chrome extension, you agree to:

  • Comply with LinkedIn's terms of service and user agreement when using extension features on LinkedIn
  • Use the extension for legitimate business engagement only, not for automated mass actions or spam
  • Review and personalize any AI-suggested comments or actions before executing them

The Chrome extension communicates with the Platform using your authenticated session. Data accessed or processed by the extension is subject to our Privacy Policy.

14. AI Assistant Integration (MCP)

The Platform provides a Model Context Protocol (MCP) server that enables you to access Platform functionality through compatible AI assistants (such as Claude by Anthropic). When you use the MCP integration:

  • Platform data (including company profiles, contact information, research results, and recommendations) may be transmitted to the AI assistant provider to render responses in the conversation interface
  • Your use of the AI assistant is additionally governed by the AI assistant provider's own terms of service and privacy policy
  • Actions taken through the AI assistant (such as running searches, enriching contacts, or generating outreach) consume your plan's usage allowances in the same way as actions taken through the web interface or API
  • You are responsible for reviewing data and actions before confirming them through the AI assistant interface

We do not control how the AI assistant provider processes data once it is transmitted. Refer to the AI assistant provider's policies for details on their data handling practices.

15. Email Synchronization

The Platform supports synchronization with Gmail (via Google APIs) and Microsoft Outlook (via Microsoft Graph API) to enable email tracking, lead matching, and engagement features.

When you connect an email account:

  • We request broad email read permissions (such as Gmail's "readonly" scope) to function properly, but we only sync emails that match your leads and contacts -- we do not download or store your entire mailbox
  • Synced email metadata and content is used for the purpose of matching emails to leads, tracking engagement, and providing nurturing recommendations
  • We may send emails on your behalf only after you explicitly review and approve the content
  • You can disconnect your email account at any time, and synced email data will be removed from our active systems within a reasonable period
  • Our use of Google user data adheres to the Google API Services User Data Policy, including the Limited Use requirements
  • Our use of Microsoft user data adheres to Microsoft's API terms of use

16. Automations

The Platform allows you to create automated workflows ("Automations") that execute actions based on triggers, schedules, or conditions you define.

You are solely responsible for:

  • Configuring Automations correctly and reviewing their behavior
  • Ensuring that automated actions comply with applicable laws, including data protection and anti-spam regulations
  • Monitoring the outputs and consequences of your Automations

Automated actions consume your plan's usage allowances. We are not liable for any unintended consequences resulting from Automations you configure, including actions taken against stale or inaccurate data.

17. Referral Program

We may offer a points-based referral program that rewards you for referring new users to the Platform. If a referral program is available:

  • Points are earned when a referred user creates an account and meets the qualifying criteria
  • Points may be redeemed for plan usage or other benefits as described on the Platform
  • We reserve the right to modify, suspend, or terminate the referral program at any time
  • Points have no cash value and are non-transferable
  • Points contribute to tier progression, with higher tiers providing additional Plan Limit bonuses. Tier status is calculated on a rolling 12-month window and may change if activity thresholds are not maintained
  • We may modify point values, redemption rates, and tier thresholds at any time
  • Abuse of the referral program (including self-referrals, fake accounts, or spam) may result in forfeiture of points and suspension of your account

18. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE PLATFORM WILL BE CORRECTED. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.

WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT, INFORMATION, SOFTWARE, TEXT, GRAPHICS, LINKS, OR COMMUNICATIONS PROVIDED ON OR THROUGH THE PLATFORM.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THE ACCURACY OF CONTACT INFORMATION IN OUR DATABASES, AI-GENERATED CONTENT, INDUSTRY INSIGHT ANALYSES, OR ANY OTHER DATA DERIVED FROM PUBLICLY AVAILABLE SOURCES. CONTACT DETAILS, COMPANY INFORMATION, AND OTHER BUSINESS DATA MAY BE OUTDATED, INCOMPLETE, OR INCORRECT. YOU SHOULD INDEPENDENTLY VERIFY ANY INFORMATION OBTAINED THROUGH THE PLATFORM BEFORE RELYING ON IT FOR BUSINESS DECISIONS.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL DATA SURFER, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IN NO EVENT WILL DATA SURFER'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO DATA SURFER FOR THE PLATFORM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED SINGAPORE DOLLARS (SGD 100).

THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO: (A) LIABILITY ARISING FROM FRAUD OR WILLFUL MISCONDUCT; (B) EITHER PARTY'S INDEMNIFICATION OBLIGATIONS; OR (C) ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

20. Indemnification

Your Indemnification: To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Data Surfer, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your use of AI-Generated Content; (c) your User Data; or (d) your use of the Platform other than as expressly authorized in these Terms.

Our Indemnification: Data Surfer will defend, indemnify, and hold you harmless from and against any third-party claim that the Platform itself (excluding User Data, AI-Generated Content, and third-party integrations) infringes that third party's intellectual property rights, provided that you: (a) promptly notify us in writing of the claim; (b) give us sole control of the defense and settlement; and (c) provide reasonable cooperation at our expense. This indemnification does not apply to claims arising from your modifications to the Platform, use of the Platform in combination with other products, or use of the Platform in violation of these Terms.

Procedure: The indemnified party must provide prompt written notice of any claim, grant the indemnifying party sole control of the defense and settlement, and provide reasonable cooperation. The indemnifying party may not settle any claim without the indemnified party's prior written consent if the settlement imposes obligations on the indemnified party.

21. Term and Termination

Term: These Terms will remain in effect until terminated by you or Data Surfer.

Termination by You: You may terminate these Terms by cancelling your Account and ceasing all use of the Platform.

Termination by Data Surfer: We may terminate these Terms and your access to all or part of the Platform, effective immediately, if:

  • You breach any provision of these Terms
  • We are required to do so by law
  • We decide to discontinue the Platform
  • Your subscription payment is overdue or fails

Effect of Termination: Upon termination of these Terms:

  • Your license to use the Platform will terminate
  • Your Account will be disabled
  • You may request an export of your User Data for a reasonable period following termination
  • All User Data associated with your Account will be deleted in accordance with our data retention schedule
  • All payment obligations accrued before termination will survive termination

Survival: The provisions of these Terms that by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

22. Modifications to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Platform following the posting of any changes to these Terms constitutes acceptance of those changes.

If we make material changes to these Terms, we will notify you by email or through a notice on the Platform before the changes take effect. If you do not agree to the new terms, you may terminate your account.

23. General Provisions

Governing Law: These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any choice or conflict of law provision or rule.

Dispute Resolution: Any legal suit, action, or proceeding arising out of or related to these Terms or the Platform shall be instituted exclusively in the courts of Singapore, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

Waiver and Severability: No waiver by Data Surfer of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Data Surfer to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire Agreement: These Terms, together with our Privacy Policy, Cookie Policy, and any other agreements expressly incorporated by reference herein, constitute the sole and entire agreement between you and Data Surfer regarding the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

Third-Party Rights: A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any provision of these Terms.

Confidentiality: Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the Platform, including business data, technical specifications, and pricing information. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Data Surfer's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Data Surfer may freely assign or transfer these Terms without restriction.

Notices: All notices and other communications given or made pursuant to these Terms will be in writing and will be deemed effectively given upon (a) personal delivery to the party to be notified, (b) electronic mail to the party's email address specified in the Account, or (c) posting on the Platform with notification to the party's email address.

Force Majeure: Data Surfer will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in performance when and to the extent such failure or delay is caused by or results from acts or circumstances beyond Data Surfer's reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riot or other civil unrest, national emergency, epidemic, pandemic, lockouts, strikes or other labor disputes, restraints on or failures of public or private utilities or communications services, or general internet disruptions.

24. Contact Us

If you have any questions about these Terms, please contact us at:

Sure Scale Private Limited (trading as Data Surfer)
Email: legal@data-surfer.com
Data Protection Officer: nick@data-surfer.com
Address: 160 Robinson Rd, #14-04 SBF Center, Singapore 068914

Backed by startup programs from

ElevenLabs Startup GrantsAWS ActivateGoogle for StartupsNVIDIA Inception