Key Highlights
- Centris offers bilingual (English & Spanish) contact center services with a focus on accent-neutral, culturally optimized support teams.
- The company provides a comprehensive range of services including technical support, integrated customer care, help desk, and customer retention strategies.
- Centris's teams are trained to deliver high-touch, high-tech solutions without the need for extensive training, ensuring a seamless customer experience.
- With major operations in Longview, Texas, and Monterrey, Queretaro, & Aguascalientes, Mexico, Centris serves a wide geographical area.
- Centris's commitment to quality and customer satisfaction has made it a preferred partner for businesses looking to enhance their customer service operations.
About Centris
Centris Information Services is a leading provider of comprehensive, high-quality, bilingual (English & Spanish) contact center services. Headquartered in Longview, Texas, with major operations in Monterrey, Queretaro, & Aguascalientes, Mexico, Centris helps clients improve customer satisfaction, loyalty, retention, and increase revenue by creating positive customer experiences. Their accent-neutral, culturally and contextually optimized support teams offer a competitive advantage in omni-channel communications. Centris provides technical support, integrated customer care, help desk, customer retention, loyalty, acquisition, and more, combining voice and digital expertise.
Centris's services include content moderation, blogs, forums, lead qualification, voice, email, chat, social media sentiment and engagement, and integrated back office support. Their teams are trained to deliver high-touch, high-tech solutions without the need for extensive training, ensuring a seamless customer experience. Centris's focus on quality and customer satisfaction has made it a preferred partner for businesses looking to enhance their customer service operations.
Founded in 1988, Centris has grown to employ 485 people and continues to be a privately held company. Their commitment to excellence and customer-centric approach has solidified their reputation as a leader in the contact center services industry.
Leadership Team
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Company Facts
| Ownership Private Company |
Why Contact Centris?
B2B professionals should contact Centris for high-quality, bilingual contact center services that enhance customer satisfaction and loyalty. Centris's culturally optimized support teams and comprehensive service offerings provide a competitive advantage in omni-channel communications.
Who Should Contact Centris for Business?
Sales teams selling contact center services, recruiters seeking bilingual customer service roles, and partners offering integrated customer care solutions should reach out to Centris.
Categories
- bilingual contact center
- accent-neutral support
- customer satisfaction
- customer loyalty
- omni-channel communications
- integrated customer care
- technical support
- help desk services
- customer retention
- culturally optimized
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Frequently Asked Questions
- Who is the CEO of Centris?
- Steve Swanstrom is the CEO of Centris.
- What is Steve Swanstrom's email at Centris?
- Steve Swanstrom's email address is sswanstrom@centrisinfo.com.
- What does Centris do?
- Centris is an IT service provider that develops and operates industry solutions, offering services such as business intelligence, CRM, data warehousing, and educational software.
- How many employees does Centris have?
- Centris Group has approximately 70 total employees.
- Where is Centris headquartered?
- Centris Group is headquartered in Rockville Centre, NY, with an office located at 100 Merrick Road Suite 418E.
- What industry is Centris in?
- Centris operates in Contact Center Services, Customer Experience Management, Omni-Channel Communications.
- When was Centris founded?
- Centris was founded in 1988.
- What is the email format at Centris?
- Centris uses the email format flast@centrisinfo.com.
- Is Centris still active?
- Yes, Centris was verified as an active company on February 2, 2026. Data Surfer regularly validates company information to ensure accuracy.
- How do I sell to Centris?
- Research Centris's priorities and goals, identify the right decision makers and champions, monitor for buying signals, and reach out at the right time with verified contact details. Learn how Data Surfer helps.
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Last verified: February 2, 2026
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