ContentWise

ContentWise is the AI-powered customer experience company that provides leading video operators, digital publishers, and online retailers with the software and expertise they need to create rich, personal, and smart CX at every digital touchpoint. Through personalization and automation technology, ContentWise helps marketing, editorial, and merchandising teams understand what each customer needs, wants, and values, maximizing each customer’s lifetime value. By enriching catalog data, analyzing user behavior, personalizing interactions, enabling discovery, automating editorial tasks, and orchestrating the entire digital customer experience, ContentWise increases customer conversions, loyalty, and retention. With offices in Milan, Los Angeles, and Singapore, ContentWise counts as customers leading brands worldwide, including Mediaset, Sky, Telecom Argentina, and Telefonica.

ContentWise was founded in 2007 and is a privately held company with 33 employees. The company has established itself as a leader in the AI-driven customer experience space, leveraging advanced technologies to deliver personalized and efficient customer interactions across various digital platforms.

ContentWise’s innovative approach to customer experience management is driven by its commitment to understanding and meeting the unique needs of each customer. By focusing on data enrichment, behavior analysis, and personalized interactions, the company ensures that every customer touchpoint is optimized for engagement and satisfaction.

The company’s global presence and diverse client base highlight its expertise and effectiveness in delivering high-quality customer experiences across different markets and industries.