Key Highlights
- Linetech Group's strategic focus on integrating automated and traditional services to enhance customer interaction.
- Their consistent recognition in customer service excellence, including multiple awards from A2A and FCA Bank.
- The company's commitment to quality, evidenced by their ISO 9001 certified quality management system.
- Linetech Group's innovative approach to business process outsourcing, recognized with the Premio Open Innovation Smau.
- Their ability to deliver superior performance in customer service activities, surpassing national averages.
About Linetech Group
Linetech Group offers consulting, services, and technology to assist businesses in customer relationship and digital transformation processes. They provide inbound, outbound, and back-office services through various channels including voice, email, web, chat, apps, WhatsApp, and social media. Combining automated and traditional services, they employ highly qualified resources. Founded in 1986, Linetech Group operates from four locations in Italy, employing over 500 staff. Their quality management system is ISO 9001 certified.
Linetech Group has consistently demonstrated excellence in customer service, winning multiple awards such as the 1st Top Performer Customer Base Outbound A2A in 2020 and the Top Performer Inbound, Switch, and Quality A2A in 2019. Their innovative approach was recognized with the Premio Open Innovation Smau in 2018. They have also achieved superior performance in activities for FCA Bank, surpassing national averages.
Linetech Group's strategic focus on quality, efficiency, and innovation makes them a reliable partner in business process outsourcing. Their comprehensive service offerings and commitment to excellence position them as a leader in the industry.
Why Contact Linetech Group?
B2B professionals would contact Linetech Group for their expertise in customer relationship management and digital transformation services. Their blend of automated and traditional services, coupled with a highly qualified team, offers a unique value proposition for businesses looking to enhance their customer engagement and operational efficiency.
Who Should Contact Linetech Group for Business?
Sales teams targeting businesses in need of comprehensive customer relationship and digital transformation services should reach out to Linetech Group. Recruiters seeking experienced professionals in customer service and digital transformation should also consider this company.
Categories
- Customer Relationship
- Digital Transformation
- Business Process Outsourcing
- Inbound Services
- Outbound Services
- Back-office Services
- ISO 9001 Certified
- Quality Management
- Customer Engagement
- Operational Efficiency
More Customer Relationship Management Companies
Frequently Asked Questions
- How many employees does Linetech Group have?
- Linetech Group has approximately 203 employees.
- Where is Linetech Group headquartered?
- Cernusco Sul Naviglio, Milano, Italy
- What industry is Linetech Group in?
- Linetech Group operates in Customer Relationship Management, Digital Transformation Services, Business Process Outsourcing.
- When was Linetech Group founded?
- Linetech Group was founded in 1986.
- Is Linetech Group still active?
- Yes, Linetech Group was verified as an active company on February 2, 2026. Data Surfer regularly validates company information to ensure accuracy.
- How do I sell to Linetech Group?
- Research Linetech Group's priorities and goals, identify the right decision makers and champions, monitor for buying signals, and reach out at the right time with verified contact details. Learn how Data Surfer helps.
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Last verified: February 2, 2026
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