OCIS

OCIS is a leading provider of outsourced services, specializing in inbound, outbound, customer service, sales, data processing, and market research telephone interviews. Founded in Australia in 2004, OCIS has expanded globally, establishing a full-service international call centre in Fiji and acquiring a Computer Assisted Telephone Interviewing facility in New Zealand. The company has grown to become the largest outsourced service partner for a major Australian telecommunications company. OCIS's strategic relocations and expansions have significantly increased its operational capacity and service offerings.

OCIS's commitment to leveraging local talent and expertise is evident in its international ventures. The establishment of the first full-service international call centre in Fiji in 2006 marked the beginning of its global expansion. This was followed by a relocation in Australia in 2007, which doubled its capacity, and the acquisition of a CATI facility in New Zealand in 2008. These strategic moves have positioned OCIS as a key player in the global outsource arena.

In 2009, OCIS launched a new Market Research initiative, expanding its leadership team and production capacity. By 2010, the company had doubled its capacity in Fiji and opened a new world-class contact centre in Suva. Today, OCIS continues to provide a wide range of services to its clients, combining Australian operational expertise with global talent.