Key Highlights
- OPINATOR provides predictive and prescriptive analytics to deliver deep insights into customer opinions.
- The platform's Text Analytics measurement offers meaningful insights beyond basic customer experience management.
- OPINATOR's Close The Loop feature helps manage cases and reduce customer effort points.
- Personalized dashboards provide real-time information for strategic decision-making.
- OPINATOR offers continuous support and tailored solutions to ensure client success.
About OPINATOR
OPINATOR is a 360° customer experience management platform based in Madrid, Spain. Founded in 2010, OPINATOR offers a comprehensive suite of tools to capture and analyze customer feedback from any channel, providing deep insights into customer opinions through predictive and prescriptive analytics. The platform's Text Analytics measurement delivers meaningful insights that go beyond basic customer experience management. OPINATOR also features Close The Loop for case management, personalized dashboards for real-time decision-making, and continuous support for its clients.
OPINATOR's platform is designed to redefine Voice of the Customer (VoC), Customer Experience (CX), and Customer Effort Management (CEM) programs. By managing cases and reducing customer effort points, businesses can increase value at every touch point of the customer experience. The platform's dynamic and omnichannel capabilities ensure consistent and strategic customer interactions.
OPINATOR's commitment to its clients' success is evident in its personalized support and tailored solutions. From the first contact to the last survey, OPINATOR focuses on delivering a comprehensive CX program that enhances customer satisfaction and operational efficiency.
Leadership Team
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Company Facts
| Ownership Private Company |
| Funding Funded |
Why Contact OPINATOR?
B2B professionals should contact OPINATOR for its comprehensive customer experience management platform, which offers predictive analytics, real-time insights, and continuous support to enhance customer satisfaction and operational efficiency.
Who Should Contact OPINATOR for Business?
Sales teams selling customer experience management solutions, recruiters seeking roles in analytics and customer insights, and partners offering CX and VoC capabilities should reach out to OPINATOR.
Categories
- customer experience
- customer feedback
- predictive analytics
- prescriptive analytics
- Text Analytics
- omnichannel experience
- VoC
- CX
- CEM
- case management
Similar Companies
Companies that compete with or operate in similar markets to OPINATOR:
- Zendesk
- ActiveCampaign
- Sprinklr
More Customer Experience Management Companies
Frequently Asked Questions
- Who is the CEO of OPINATOR?
- David Solana serves as the Co-Founder and Co-CEO of OPINATOR.
- What does OPINATOR do?
- OPINATOR provides a cloud-based customer experience management platform and business/productivity software.
- How many employees does OPINATOR have?
- OPINATOR has approximately 63 employees.
- Where is OPINATOR headquartered?
- The company is headquartered in Madrid, Spain.
- What industry is OPINATOR in?
- OPINATOR operates in Customer Experience Management, Customer Feedback Analytics, Omnichannel Experience Solutions.
- When was OPINATOR founded?
- OPINATOR was founded in 2010.
- Is OPINATOR still active?
- Yes, OPINATOR was verified as an active company on February 2, 2026. Data Surfer regularly validates company information to ensure accuracy.
- How do I sell to OPINATOR?
- Research OPINATOR's priorities and goals, identify the right decision makers and champions, monitor for buying signals, and reach out at the right time with verified contact details. Learn how Data Surfer helps.
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Last verified: February 2, 2026
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