Key Highlights
- SoMezzo's unique approach to integrating integrity, operational excellence, and managerial commitment into its customer relationship services.
- The company's strategic focus on balancing the needs of employees, clients, and end-customers to create a harmonious customer experience.
- SoMezzo's commitment to operational agility and innovation in customer relationship management, ensuring sustainable and effective solutions.
- The company's expertise in leveraging both human resources and advanced technologies to enhance customer interactions.
- SoMezzo's history of adapting to market changes, including its transition from a subsidiary to an independent entity managed by its own leaders.
About SoMezzo
SoMezzo is a privately held company founded in 2005, specializing in the outsourced management of omnichannel customer relations through its French and Tunisian centers. It offers expertise in customer relationship consulting and externalization, aiming to create or evolve customer relations with operational agility, innovation, and sustainability.
The company operates on three core values: integrity, operational excellence, and managerial commitment. It balances these values with three key actors: employees, clients, and their customers. SoMezzo's business fundamentals include people, processes, and technology.
Originally a subsidiary of Groupe 3SI, SoMezzo was acquired by its managers in 2017. It has since become a key player in the outsourced management of customer relations, offering tailored solutions for various customer relationship projects.
Leadership Team
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Company Facts
| Ownership Private Company |
| Funding Acquired |
| Parent Company Outsourcia |
Why Contact SoMezzo?
B2B professionals would contact SoMezzo for its specialized expertise in outsourced customer relationship management, offering innovative and sustainable solutions tailored to enhance client interactions and operational efficiency.
Who Should Contact SoMezzo for Business?
Sales teams targeting companies in need of outsourced customer relationship management, recruiters seeking roles in customer service and management, and partners offering complementary services in technology and process optimization.
Categories
- Customer Relationship
- Outsourced Service
- Omnichannel Engagement
- Operational Excellence
- Customer Consulting
- Innovation in Service
- Sustainable Solutions
- Agile Management
- Human Resources
- Technology Integration
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Frequently Asked Questions
- Who is the CEO of SoMezzo?
- Chloé Beauvallet is the CEO of SoMezzo.
- What is Christophe Bouyssonnade's email at SoMezzo?
- Christophe Bouyssonnade's email address is cbouyssonnade@somezzo.com.
- What does SoMezzo do?
- SoMezzo is a company operating in the outsourcing sector.
- How many employees does SoMezzo have?
- SoMezzo has approximately 236 employees.
- What industry is SoMezzo in?
- SoMezzo operates in Customer Relationship Management, Outsourced Customer Service, Omnichannel Customer Engagement.
- When was SoMezzo founded?
- SoMezzo was founded in 2005.
- What is the email format at SoMezzo?
- SoMezzo uses the email format flast@somezzo.com.
- How do I contact the founder of SoMezzo?
- The founder of SoMezzo can be contacted at cbouyssonnade@somezzo.com.
- Is SoMezzo still active?
- Yes, SoMezzo was verified as an active company on February 2, 2026. Data Surfer regularly validates company information to ensure accuracy.
- How do I sell to SoMezzo?
- Research SoMezzo's priorities and goals, identify the right decision makers and champions, monitor for buying signals, and reach out at the right time with verified contact details. Learn how Data Surfer helps.
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Last verified: February 2, 2026
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