Verified active February 2, 2026

Key Highlights

  • TLCx's innovative approach to CX outsourcing combines decades of expertise with cutting-edge technology to deliver superior customer experiences.
  • The company's people-first philosophy ensures that every interaction is handled with care and professionalism, enhancing customer satisfaction.
  • TLCx's tailored services for customer acquisition, care, loyalty, retention, and technical support provide comprehensive solutions for Fortune 500 companies.
  • As a Certified Veteran Owned business, TLCx demonstrates a strong commitment to supporting veterans and providing quality services.
  • TLCx's robust technological infrastructure and strategic focus on customer engagement make them a reliable partner for businesses aiming to improve their CX.

About TLCx

TLCx is a Certified Veteran Owned, US-based provider specializing in CX outsourcing for Fortune 500 companies. They offer end-to-end custom solutions for customer acquisition, customer care, customer loyalty, customer retention, and technical support. TLCx redefines the standards of service, setting themselves apart as a premier CX outsourcing provider with a people-first approach. Their decades of expertise and first-rate technology converge to redefine the contact center experience.

TLCx's commitment to excellence is evident in their tailored services that cater to the unique needs of each client. By focusing on a comprehensive approach to customer experience, TLCx ensures that businesses maintain strong relationships with their customers. Their innovative strategies and robust technological infrastructure make them a reliable partner for companies aiming to enhance their customer engagement.

The company's dedication to quality and customer satisfaction has earned them a reputation as a top-tier provider in the CX outsourcing industry. TLCx's approach combines human touch with advanced technology, ensuring that every interaction is handled with care and professionalism. This commitment to excellence makes TLCx a preferred choice for Fortune 500 companies looking to improve their customer experience.

Leadership Team

T
Thomas Cardella
Founder & CEO
B
Bryan Gray
Chief Commercial Officer

Tip: The CEO isn't always your best path in. Data Surfer finds the champions and influencers who actually drive purchasing decisions.

Technology Stack

  • AI-powered growth tools

Connect with TLCx

Why Contact TLCx?

B2B professionals would contact TLCx for their comprehensive CX outsourcing solutions tailored to Fortune 500 companies. Their expertise in customer acquisition, care, loyalty, retention, and technical support offers valuable partnerships and vendor opportunities in the CX industry.

Who Should Contact TLCx for Business?

Sales teams selling CX outsourcing services, recruiters seeking roles in customer experience management, and partners offering advanced technological solutions for CX should reach out to TLCx.

Categories

  • CX outsourcing
  • customer experience
  • contact center
  • customer care
  • customer loyalty
  • customer retention
  • technical support
  • veteran owned
  • Fortune 500
  • people-first approach

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Frequently Asked Questions

Who is the CEO of TLCx?
The Founder and CEO of TLCx is Thomas Cardella.
What does TLCx do?
TLCx is a customer experience (CX) provider that focuses on business transformation outsourcing, AI-powered growth, and customer service innovation through a people-first approach.
How many employees does TLCx have?
TLCx has approximately 560 employees.
What industry is TLCx in?
TLCx operates in Customer Experience Management, CX Outsourcing, Contact Center Solutions.
Is TLCx still active?
Yes, TLCx was verified as an active company on February 2, 2026. Data Surfer regularly validates company information to ensure accuracy.
How do I sell to TLCx?
Research TLCx's priorities and goals, identify the right decision makers and champions, monitor for buying signals, and reach out at the right time with verified contact details. Learn how Data Surfer helps.

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Last verified: February 2, 2026

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