Whakarongorau Aotearoa // New Zealand Telehealth Services// is a social enterprise that operates the government-funded, free 24/7 national telehealth services across seven digital channels. These services include Healthline, the COVID Healthline, the Vaccination Healthline, 1737 – Need to talk?, Quitline, the national sexual harm service Safe to talk, the Puāwaitanga counselling service, the cervical and bowel national screening coordination centres, and General Practice After Hours services. Whakarongorau Aotearoa // New Zealand Telehealth Services// aims to provide everyone in Aotearoa with the opportunity for wellness by connecting them with the right services, advice, support, and help for their needs. The services are supported by 12 clinical teams and connect with 1 in 4 people in Aotearoa annually.
The majority of the 500 staff work from their homes across Aotearoa, and some are based in contact centres in Auckland, Wellington, and Christchurch. Whakarongorau Aotearoa // New Zealand Telehealth Services// partners with iwi and Māori-owned organisations in Kaikohe, Heretaunga, and Rotorua. The services are co-funded by Health New Zealand / Te Whatu Ora, MSD, ACC, NZ Defence Force, and the Department of Corrections. Whakarongorau is owned by ProCare and Pegasus Health.
Whakarongorau Aotearoa // New Zealand Telehealth Services// focuses on the connected world of digital care, where they help join all the dots and select the right services, advice, support, and help for the right need. The services support the health, mental health, and social sectors across Aotearoa and have a positive impact on the lives of over 1.5 million people every year.
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B2B professionals would contact Whakarongorau Aotearoa // New Zealand Telehealth Services// for potential partnerships, vendor opportunities, and to explore customer prospects within the telehealth and digital health services sectors. The company's extensive network and impact make it a valuable partner for businesses looking to expand their reach in the healthcare industry.
Sales teams selling telehealth solutions, recruiters seeking roles in healthcare and digital services, and partners offering technology and clinical support services should reach out to Whakarongorau Aotearoa // New Zealand Telehealth Services//.
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Last verified: February 2, 2026
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