AeC
Key Highlights
Core mission: To deliver exceptional customer experience and process management solutions through innovative technology and human care.
Key values: Integration of technology and human warmth, recognized by awards such as Empresa do Ano de BPO and Melhor Empresa de Serviços.
Technology approach: Utilization of AI, RPA, cloud services, and advanced analytics to enhance service delivery.
Operational strengths: A large, skilled workforce of over 52,000 employees across multiple units, ensuring comprehensive service coverage.
Long-term vision: Continuous innovation and excellence in customer service, as evidenced by consistent recognition and awards.
About AeC
AeC is a leading Brazilian company specializing in delivering customer experience solutions and outsourced process management. Serving major national brands, AeC has established itself as a top player in the Business Process Outsourcing (BPO) sector, recognized for its innovative approach and commitment to excellence.
The company's mission revolves around integrating care for people with cutting-edge technology, such as artificial intelligence, robotic process automation, cloud services, and advanced analytics and security tools. This unique blend of technology and human warmth has earned AeC numerous accolades, including the prestigious title of Empresa do Ano de BPO by Frost and Sullivan.
AeC leverages its extensive expertise and innovative technologies to provide exceptional services, ensuring that its clients receive the highest quality solutions. With a workforce of over 52,000 employees across 20 units in seven states, AeC is not only a leader in its field but also a great place to work, certified by the Great Place to Work institute.
The company's culture emphasizes both technological advancement and human connection, fostering an environment where employees can thrive and contribute to the company's success.
Frequently Asked Questions
Where is AeC located?
AeC is headquartered in Belo Horizonte, Minas Gerais, Brazil. This city, known for its vibrant business environment, provides a strategic base for the company's operations. With a workforce of over 52,000 professionals, AeC represents a significant presence in the Brazilian business landscape.
How many employees does AeC have?
AeC employs exactly 33,527 professionals, making it a large enterprise with a robust operational capacity. This scale allows the company to deliver extensive and high-quality services to its clients. As a Empresa privada, AeC operates with flexibility and agility, focusing on delivering exceptional value to its customers.
What industry does AeC operate in?
AeC operates primarily in the Business Process Outsourcing (BPO) industry. The company provides a range of services, including customer experience management and process management solutions. AeC's specialization lies in its ability to integrate advanced technology with human-centric service delivery, setting it apart in the industry.
What type of company is AeC?
AeC is an Empresa privada, which means it is a privately-owned company. This type of operation allows AeC to maintain a high level of flexibility and responsiveness to market needs. Potential partners and customers can expect tailored solutions and personalized service from AeC. For more information, visit their website.
How can I find contacts at AeC?
With a workforce of 33,527 professionals, AeC offers a wide range of opportunities for outreach across various roles and departments. Data Surfer provides access to verified contact information, job titles, and organizational insights, enabling effective connections with decision-makers at AeC. This service is invaluable for sales professionals looking to engage with key personnel and drive business growth.
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