Atento
Key Highlights
Atento is dedicated to enhancing competitive edges through the lens of Customer Experience (CX) consulting.
The company blends proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences.
Atento leverages AI and automation to deliver a comprehensive suite of BTO CRM services across multiple channels.
Their tailored solutions cater to diverse industry needs, making them a versatile partner for businesses.
Atento is recognized for its innovation and excellence, holding the ISO 56002 Certification for Innovation Management for three consecutive years.
About Atento
Atento is one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services. Specializing in enhancing competitive edges through the lens of Customer Experience (CX) consulting, Atento has expanded beyond traditional Business Process Outsourcing (BPO) to become a front-runner in the transformative space of BTO.
Atento's mission is to ensure every interaction is meaningful and enriching, contributing real value to clients' enterprises. This commitment is reflected in their tailored solutions that blend proprietary technologies with third-party platforms to cultivate authentic connections and lasting customer experiences. Their dedication to service excellence has earned them accolades from prominent industry analysts and recognitions from Forbes and the Great Place to Work® Institute.
Atento leverages the integration of AI and automation to deliver a comprehensive suite of BTO CRM services across multiple channels. Their unique capabilities include industry-specific solutions that cater to diverse business needs, making them a versatile partner for companies seeking to enhance their customer interactions.
Atento's corporate culture is recognized for its innovation and excellence, as evidenced by their ISO 56002 Certification for Innovation Management, which they have maintained for three years running. Their workforce of approximately 110,000 professionals underscores their commitment to delivering high-quality services globally.
Frequently Asked Questions
Where is Atento located?
Atento is headquartered in Madrid, Spain, a major technology hub in Europe. The company employs over 99,000 professionals globally, showcasing its extensive reach and operational scale.
How many employees does Atento have?
Atento employs exactly 99,289 professionals, making it a large enterprise. This scale allows the company to provide extensive services and support to its clients. As a privately held company, Atento operates with a focus on delivering high-quality services and maintaining a strong, stable business model.
What industry does Atento operate in?
Atento operates primarily in the Business Process Outsourcing (BPO) industry. They provide a range of CRM and BTO services that help businesses enhance their customer interactions and competitive edges. Atento's unique positioning within the industry is marked by its integration of AI and automation to deliver transformative BTO services.
What type of company is Atento?
Atento is a privately held company, which means it is owned by a small group of individuals or entities and not publicly traded. This type of ownership allows Atento to maintain a strong focus on delivering high-quality services and making strategic decisions without the pressures of public markets. For more information, potential partners and customers are encouraged to visit Atento's website.
How can I find contacts at Atento?
With a workforce of 99,289 professionals, Atento offers a vast array of opportunities for outreach. Relevant roles and departments might include sales, customer service, IT, and management. Data Surfer provides access to verified contact information, job titles, and organizational insights, enabling users to connect with decision-makers at Atento. This valuable resource helps in establishing meaningful and impactful business relationships.
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