ibex
Key Highlights
ibex is committed to delivering superior customer experiences through innovative business process outsourcing and digital marketing solutions.
The company values a global approach, leveraging a diverse team of over 30,000 employees to manage nearly 200 million critical customer interactions annually.
ibex utilizes its Wave X platform to drive technological excellence and enhance customer engagement.
The company's operational strength lies in its 34 global operations facilities, providing end-to-end customer engagement solutions across various industries.
ibex focuses on long-term customer value, adding over $2.2B in lifetime customer revenue each year.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions. The company's core business focus is to help companies acquire, engage, and retain valuable customers.
ibex operates a global CX delivery center model, consisting of 34 operations facilities around the world. The company deploys next-generation technology to drive superior customer experiences for many of the world’s leading companies across various sectors.
ibex leverages its diverse global team of over 30,000 employees and its Wave X platform to manage nearly 200 million critical customer interactions. This results in adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
ibex fosters a culture of innovation and excellence, ensuring that every interaction is optimized for maximum customer satisfaction and business growth.
Notable Employees
Frequently Asked Questions
Where is ibex located?
ibex is headquartered in Washington, District of Columbia, US. This location places the company in a major technology hub, facilitating access to top talent and industry connections. Employing over 23,000 professionals, ibex leverages its strategic location to enhance its global operations.
How many employees does ibex have?
ibex employs exactly 23,117 professionals, making it a large enterprise. This scale allows the company to provide extensive resources and expertise to its clients. As a Public Company, ibex operates with a high level of transparency and accountability, ensuring robust and reliable service delivery.
What industry does ibex operate in?
ibex operates primarily in the business process outsourcing (BPO) and customer engagement industries. The company provides innovative solutions such as smart digital marketing and online acquisition technology. Its unique positioning lies in its ability to deliver end-to-end customer engagement solutions across various sectors, including retail, e-commerce, healthcare, fintech, utilities, and logistics.
What type of company is ibex?
ibex is a Public Company, which means it operates with a high degree of transparency and accountability. This type of company often provides more detailed financial and operational insights, making it easier for potential partners and customers to understand its business model and performance. For more information, visit their website at ibex.co.
How can I find contacts at ibex?
ibex offers a vast scale of opportunity with its 23,117 professionals. Outreach can target various roles and departments, including sales, marketing, customer service, and technology. Data Surfer provides access to verified contact information, job titles, and organizational insights, enabling effective connections with decision-makers at ibex. This ensures that outreach efforts are precise and impactful, facilitating meaningful business relationships.
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