Reliance Retail logo

Reliance Retail

69,086 employees
Mumbai, Maharashtra, IN
Privately Held
E-commerceRetail TechnologyCustomer Experience Management

Key Highlights

Core Mission: To enhance the quality of life for millions of Indians through extensive retail offerings.

Key Values: Customer-centricity, innovation, and operational excellence.

Technology Approach: Integration of digital and physical shopping experiences for seamless customer interactions.

Operational Strengths: Processing over 3 million daily transactions and managing nearly 249 million registered customers.

Long-term Vision: To continue being a leader in the Indian retail industry by providing unmatched scale and convenience.

About Reliance Retail

Reliance Retail is the retail initiative of RIL, serving as a cornerstone of the company's consumer-facing businesses. It specializes in providing a wide array of products and services across various formats, making it the largest and most profitable retailer in India. The company's extensive reach and unmatched scale are evident from its nearly 249 million registered customers and over 780 million footfalls in FY23.

Reliance Retail is committed to enhancing the quality of life for millions of Indians through its vast network of stores and digital platforms. The company's mission is to deliver convenience, quality, and value to its customers, supported by a robust operational framework that processes over 3 million daily transactions.

Reliance Retail leverages advanced technology to manage its extensive operations, ensuring seamless customer experiences across all its formats. The company's innovative approach to retail includes integrating digital and physical shopping experiences, making it a leader in the Indian retail industry.

Reliance Retail fosters a culture of innovation and customer-centricity, driving its growth and success. The company's impact is felt across the nation, enriching the lives of millions of customers daily through its diverse offerings and commitment to excellence.

Frequently Asked Questions

Where is Reliance Retail located?

Reliance Retail is headquartered in Mumbai, Maharashtra, India. Mumbai, being a major commercial hub, provides an ideal setting for the company's expansive operations. The headquarters is a testament to the company's scale, employing over 69,086 professionals.

How many employees does Reliance Retail have?

Reliance Retail employs exactly 69,086 professionals, making it a large enterprise in the retail sector. This scale reflects the company's extensive reach and operational capabilities, enabling it to serve millions of customers across India.

What industry does Reliance Retail operate in?

Reliance Retail operates primarily in the retail industry. It provides a wide range of products and services through its various formats, including physical stores and digital platforms. The company's specialization lies in its ability to manage and deliver on an unparalleled scale within the Indian retail market.

What type of company is Reliance Retail?

Reliance Retail is a privately held company. This means that it is not publicly traded, allowing for more strategic and long-term planning without the pressures of public market expectations. Potential partners and customers can expect a stable and focused approach to business operations.

How can I find contacts at Reliance Retail?

Reliance Retail offers a vast scale of opportunity with its 69,086 professionals. Outreach can be targeted towards various roles and departments, including sales, marketing, and operations. Data Surfer provides access to verified contact information, job titles, and organizational insights, enabling valuable connections with decision-makers at Reliance Retail. This ensures that sales professionals can effectively engage with the right contacts to drive business growth.

Find Decision Makers at Reliance Retail

Get access to verified contact information for employees at Reliance Retail. Start your free trial today.